Order help
Contact us if you need help with placing an order, order confirmation, product availability, item quantity, or order status.
Need help?
Poiser Fresh Chicken is operated by Aspak Chicken Shop. For order support, delivery issues, account help, or privacy requests, contact us using the details below.
Support options
Delivery support
For delivery address updates, delayed delivery, missing items, or incorrect items, please call or email us with your registered phone number.
Payment support
Poiser Fresh Chicken currently supports cash on delivery only. We do not collect online payment card details in the app.
Address & location
The app may ask for optional location access to show your current location on the map while adding a delivery address. You can also enter your address manually.
Account access
The app uses Firebase Phone Authentication for OTP-based login. If you cannot log in, check your phone number, network connection, and OTP messages.
Delete account
You can request account deletion directly inside the app. After your request is verified, your information is deleted from our active database within 30 days.
Contact information
App name
Poiser Fresh Chicken
Business
Aspak Chicken Shop
Email
Phone
Address
Gaondevi Road, Kajupada, Poiser, Kandivali East, Mumbai, Maharashtra, India
Support hours
Please contact us by phone or email. We will respond as soon as reasonably possible.
Frequently asked questions
How do I contact support?
Email us at devwithdelta@gmail.com or call +91 98338 78819. Please include your registered phone number and order details when contacting us.
How do I update my delivery address?
You can add or update your address inside the app. Location access is optional and is used only to help show your current location on the map while adding your address.
Can I use the app without location permission?
Yes. You can deny location permission and manually enter your delivery address.
Do you support online payment?
No. Poiser Fresh Chicken currently supports cash on delivery only. We do not collect debit card, credit card, or online payment details in the app.
How can I delete my account?
You can request account deletion directly inside the app from the account/settings section. After verification, your information is deleted from our active database within 30 days, unless we are legally required to retain specific records.
Why do I receive notifications?
We use Firebase Cloud Messaging to send order updates and app notifications. You can turn off push notifications from your device settings.
What app services are used?
The app uses Firebase Phone Authentication for OTP login, Firebase Cloud Messaging for push notifications, Firebase Crashlytics for crash reports, Firebase Analytics for app usage analytics, and Google Maps for address selection.
Privacy Policy